Help Center | Desktop Equipment
Support Center

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Access troubleshooting guides, machine setup tutorials, software resources, maintenance instructions and technical support documents for Desktop Equipment products.

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Technical Support Online
Software Downloads Available
Machine Manuals Updated
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Support Categories

Find documentation, tutorials and troubleshooting information for CNC machines, desktop injection molding systems, filament extruders and CAM software workflows.
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Machine Setup

Learn how to install, calibrate and configure your desktop CNC machine or injection molding system.

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Software Tutorials

Access PowerMill, Fusion 360, Mastercam and UG/NX post-processing tutorials and workflow instructions.

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Troubleshooting

Diagnose spindle alarms, motion issues, communication errors and machining accuracy problems.

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User Manuals

Download machine manuals, maintenance documents and electrical diagrams in PDF format.

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Downloads

Get firmware updates, controller software, machine parameters and sample CNC files.

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Contact Support

Submit technical questions, request spare parts or contact our engineering support team.

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Frequently Asked Questions

Quick answers to common machine operation, software configuration and maintenance questions.

How do I install post-processors for PowerMill or Fusion 360?

Download the corresponding post-processing package, import it into your CAM software and verify machine axis configuration before generating NC code.

Why is my spindle not starting correctly?

Check spindle inverter settings, emergency stop status, cooling circulation and controller signal output before restarting the machine.

How often should I lubricate the linear guides?

For light desktop usage, lubrication is generally recommended every 1–2 months depending on machining time and material type.

Where can I download machine manuals and CAD files?

Manuals, wiring diagrams and sample files are available in the Downloads section of the support center.

Still need help?

Our engineering and technical support team can help with machine setup, CAM software configuration, maintenance and troubleshooting.