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Access troubleshooting guides, machine setup tutorials, software resources, maintenance instructions and technical support documents for Desktop Equipment products.
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Support Categories
Machine Setup
Learn how to install, calibrate and configure your desktop CNC machine or injection molding system.
View Guides →Software Tutorials
Access PowerMill, Fusion 360, Mastercam and UG/NX post-processing tutorials and workflow instructions.
Open Tutorials →Troubleshooting
Diagnose spindle alarms, motion issues, communication errors and machining accuracy problems.
Fix Problems →User Manuals
Download machine manuals, maintenance documents and electrical diagrams in PDF format.
Download PDFs →Downloads
Get firmware updates, controller software, machine parameters and sample CNC files.
Get Downloads →Contact Support
Submit technical questions, request spare parts or contact our engineering support team.
Contact Us →Frequently Asked Questions
How do I install post-processors for PowerMill or Fusion 360?
Download the corresponding post-processing package, import it into your CAM software and verify machine axis configuration before generating NC code.
Why is my spindle not starting correctly?
Check spindle inverter settings, emergency stop status, cooling circulation and controller signal output before restarting the machine.
How often should I lubricate the linear guides?
For light desktop usage, lubrication is generally recommended every 1–2 months depending on machining time and material type.
Where can I download machine manuals and CAD files?
Manuals, wiring diagrams and sample files are available in the Downloads section of the support center.
Still need help?
Our engineering and technical support team can help with machine setup, CAM software configuration, maintenance and troubleshooting.
